Notation based on the Japanese Act on Specified Commercial Transactions
This disclosure follows Japanese law, since JOCOLLA Inc. operates from Japan. Versions in other languages are reference translations of the same content.
- Company
- JOCOLLA Inc.
- Representative
- Nozomu Yamamoto, Representative Director
- Address
- 3-14-22-401 Higashi, Shibuya-ku, Tokyo 150-0011, Japan
- Phone
- Disclosed without delay on request. Please contact us by email or through the contact form.
- info@jocolla.com
- Cheer amount
- Chosen by the sender, from 100 to 9,999,999 Japanese yen. Amounts are shown tax included.
- Fee we receive
- We receive 20% of the cheer as a platform fee. The rest goes to the creator. The payment processing fee charged by Stripe is borne by the creator.
- Other costs
- Internet connection charges are the customer's responsibility.
- Payment method
- Credit card, processed by Stripe.
- When payment is taken
- At the moment the payment is completed.
- When the service is provided
- Immediately after payment. The creator is notified, which completes the service.
- Refunds and cancellations
- Because of the nature of a cheer, refunds and cancellations are not available once payment is complete. If a duplicate charge, a system fault, or any other cause attributable to us occurs, we will handle it individually. Please contact us.
- Supported browsers
- Recent versions of Google Chrome, Safari, Microsoft Edge and Firefox.
A cheer is sent to support a creator's work. It does not promise anything in return other than the money itself. If you are a minor, please use this service with the consent of a guardian.
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