JOCOLLA

Notation based on the Japanese Act on Specified Commercial Transactions

This disclosure follows Japanese law, since JOCOLLA Inc. operates from Japan. Versions in other languages are reference translations of the same content.

Company
JOCOLLA Inc.
Representative
Nozomu Yamamoto, Representative Director
Address
3-14-22-401 Higashi, Shibuya-ku, Tokyo 150-0011, Japan
Phone
Disclosed without delay on request. Please contact us by email or through the contact form.
Email
info@jocolla.com
Cheer amount
Chosen by the sender, from 100 to 9,999,999 Japanese yen. Amounts are shown tax included.
Fee we receive
We receive 20% of the cheer as a platform fee. The rest goes to the creator. The payment processing fee charged by Stripe is borne by the creator.
Other costs
Internet connection charges are the customer's responsibility.
Payment method
Credit card, processed by Stripe.
When payment is taken
At the moment the payment is completed.
When the service is provided
Immediately after payment. The creator is notified, which completes the service.
Refunds and cancellations
Because of the nature of a cheer, refunds and cancellations are not available once payment is complete. If a duplicate charge, a system fault, or any other cause attributable to us occurs, we will handle it individually. Please contact us.
Supported browsers
Recent versions of Google Chrome, Safari, Microsoft Edge and Firefox.

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